To keep this “experiment” as simple as possible, we are launching with only one coffee blend to test the system. There will be more options in the future, but we will always keep things simple.

Morningsong roasts Cottage Coffee fresh to order every Thursday.

Once roasted, orders are packed and prepared for shipment within 1-2 business days.

You’ll receive a confirmation email when your order is processed and ready to ship.

During high-demand periods (e.g., holidays), processing times may be slightly extended.

You’ll be notified at checkout or via email if delays are expected.

We don’t currently sell wholesale since we’re just launching our brand and will be focusing on direct-to-consumer first so that we can gain valuable insight and feedback from customers.

That doesn’t mean we won’t sell wholesale, but for now, it’s not our focus as we get started.

Carriers: We partner with USPS & UPS to deliver your coffee. Shipping options and estimated delivery times are provided at checkout.

Shipping Time: Delivery times vary by location and selected shipping method (e.g., 1-5 business days for standard shipping within the U.S.). Please note that shipping times are estimates and may be affected by carrier delays, weather, or other unforeseen circumstances.

Freshness Guarantee: To preserve flavor, we recommend consuming your coffee within 4-6 weeks of the roast date, written on each bag. We pack and ship promptly to ensure it arrives at peak freshness.

International Orders: We currently do not ship orders outside the United States.

We currently do not ship orders outside the United States.

For more details, please feel free to read our Fulfillment Policy or Contact Us with your question.

Good question! Check out our Fulfillment Policy page.

Damaged Items: If your coffee arrives damaged (e.g., crushed tins or torn bags), please notify us within 7 days of delivery with photos of the damage. We’ll replace the affected items free of charge.

Lost Shipments: If your order doesn’t arrive within the estimated delivery window, contact us. We’ll work with the carrier to locate it or provide a replacement if it’s confirmed lost.

We strive to get every order right. If you receive an incorrect item(s), please CONTACT US within 7 days of delivery at: hello@cottage-coffee.com with your order number and a photo of the item received.

We’ll make it right by sending the correct product at no additional cost.

Satisfaction: Due to the perishable nature of coffee, we do not accept returns unless the product is defective or incorrect. If you’re unhappy with your purchase, Contact Us within 14 days of delivery—we’ll do our best to address your concerns.

Refunds: Refunds are issued for defective or incorrect items once we’ve received confirmation (e.g., photos). Funds will be returned to your original payment method within 5-10 business days of approval.

Non-Refundable: Shipping costs are non-refundable unless the error is on our end (e.g., wrong address entered by us).